About the Role
Reporting to the Cruise Director Onboard & Operations Delivery Manager Shoreside (also Cruise Technical Manager Shoreside if related to technical), the Show Operations Director is responsible for the aft Carousel Lounge and its operations onboard the vessel. Overseeing all aspects of the production including lighting, video, sound, aerial apparatuses, and quality control of the performances in the space, the Show Operations Director will be responsible for calling the show each night, as well as managing a team of up to 7 technicians & 14 cast members including singers, dancers & aerial performers.
Area of responsibility
Communicate with vendors, laborers, and client-based technical personnel for organization and execution of shows in a safe and professional manner. This includes regular weekly meetings with internal and external departments.
Communicate with onboard Cruise Director on a daily basis to ensure smooth operation of the Carousel Venue onboard
Demonstrate understanding of all technical aspects of the show and be able to explain such things to various personnel (laborers with / without experience, clients, performers etc.).
Acquire and demonstrate awareness of both ted and the venue’s safety procedures including Emergency Action Plans, PPE Requirements and additional protocols.
Call cues for shows and oversee all performance and technical operations in the Lounge six (6) nights per week.
Familiarity with a wide range of show control systems (including Pandora’s Box media servers, TAIT NOMAD automation consoles, and Novastar LED system controls) highly preferred
Regular interaction and collaboration with the Technical Director and the ship Lead Technician.
Provide ted with weekly voyage reports /updates and with progress photos as necessary.
Assist with overall production needs as reasonably requested.
Regularly schedule and enforce safety inspections of all equipment.
Oversee any events to take place within the theater space from a technical perspective
Scheduling of all technicians & cast members on a daily basis
To create and enhance the guest experience on board making sure all events are delivered at the highest technical standard possible.
To ensure events and rehearsals start on time and all technical requirements are met.
Assist the Technical Director to Co-ordinate the other members of the Technical Team with completing accurate maintenance and equipment records of all the technical equipment on board and comply with the cleaning and maintenance schedule for the department.
To ensure that the company's show product is always delivered in its integrity and up to the agreed standard after the install period.
Assist the hotel operation where required; as instructed by the Cruise Director.
To ensure your appearance and grooming guidelines are always maintained.
To uphold the standards set out in your training.
Scope of duties
Reporting to the Cruise Director Onboard & Operations Delivery Manager Shoreside (also Cruise Technical Manager Shoreside if related to technical), the Show Operations Director is responsible for the aft Lounge and its operations onboard the vessel. Overseeing all aspects of the production including lighting, video, sound, aerial apparatuses, and quality control of the performances in the space, the Show Operations Director will be responsible for calling the show each night, as well as managing a team of up to 7 technicians & 14 cast members including singers, dancers & aerial performers. The Entertainment department is directed and coordinated by the onboard Cruise Director.
You will get the chance to work with the latest entertainment technology equipment to support the delivery of the entertainment programme. As a Technician within the Entertainment Technical Team, you will direct the production operation in the theatre, supporting the Technical Director in the management of the team. If required, you will be also required to assist in the maintenance and resolution of any technical issues in the venue.
As a member of the Entertainment Department, a position of responsibility will be held with regards to emergency procedures, guest mustering and drills; specific training will be received regarding this, both prior to joining and regularly on board.
Qualification/Work Experience
Excellent communication and management skills.
Bachelor’s degree in theatrical management (production, stage or technical) or 3 years of in field experience required.
Operational knowledge of technical equipment inclusive of rigging, sound, lighting, video and automation.
Cruise Line or Touring Experience suggested, but not required.
Ability to remain positive and push thru in stressful situations, while still accomplishing daily work.
Ability to communicate with multiple departments onboard, understanding how the entertainment team, folds into the bigger operation.
Ability to work up to 7 days per week for periods of up to 8-months at a time.
Comfortable living and working in close quarters with co-workers from varied backgrounds.
Ability to stand for long periods, work at height as required, and consistently lift 75 pounds in fulfillment of responsibilities.
Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System.
Ability to remain positive in stressful situations working under tight deadlines.
The ability to analyze and evaluate the need for technical support for various events and performances.
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